DynaVox Systems has worked with many private insurers such as Aetna, Blue Cross Blue Shield, and Cigna HealthCare. Many clients are approved for a device within 2 months of the initial funding request. Once your speech pathologist has completed a speech and language evaluation and has decided which device is the best for you, we can begin to collect the paperwork necessary to fund the device.
Please be sure to review our Insurance Approval Requirements and FAQs for detailed information. In order to determine what your out of pocket cost may be, please review the Sample Client Cost Share Calculation.
Points to remember
Many insurers follow Medicare guidelines
For this reason, it is important that the speech evaluation meet Medicare standards. Please see the Funding Manager for more information.
DynaVox Technologies is unable to ship your device to you unless we have a written authorization that meets our guidelines. An authorization meets our guidelines if it is on the insurance company’s letter head, it states the exact equipment that is being approved and the codes for each item, the dates of the approval, the dollar amount that has been approved and the claims billing address.
If you have previously worked with a case manager or reviewer at your insurance company, please forward their name, phone number, and fax number to us. This can speed up the authorization process.
Ask Questions
Don't be afraid to call your insurance company and ask them questions about your benefits. Confirming whether there is coverage available for Durable Medical Equipment/Speech Generating Devices is a good starting point. You may also want to ask if you have met your deductible and Out of Pocket Maximum for the calendar year.